Reduce friction across the prescription journey for patients and HCPs
Chat
Voice
SMS
Questions about medication
Jenna
Ready for Medical Assistance
The Rx Assistant replaces disconnected tools with a single engagement layer that guides patients from first question through care, cost clarity, and enrollment.
Value Signal: Turn clicks into fills
Value Signal: Remove access barriers at scale
Value Signal: Amplify the field without adding headcount
Value Signal: Always on, always compliant
Value Signal: Support patients beyond business hours
"What impressed me most about The Rx Assistant is how seamlessly it connects patients and providers to the right information and support across channels, without unnecessary complexity. For pharma brands and their agency partners, it's a platform that turns campaigns into real-world access, engagement, and measurable ROI."
Mike Marrett, Founder
"Through the Fastrax program, The Rx Assistant enabled us to leverage AI-driven technology to help ensure providers have access to accurate, up-to-date prescribing information at the point of care. Equally important, it created a practical feedback loop for our field teams to communicate issues and real-world insights back into the system—improving speed, accuracy, and alignment across the organization."
Dan Hoffman, Head of Digital Commercialization, Otsuka Precision Health
"It is all so manual, takes so long, has so much friction, has such a low success rate...that's where AI can truly improve things"
Divya Iyer, SVP at GoodRx
"Can you help me schedule a doctor near me I’m on Medicare, I already called a few doctors but they don’t have availability for months"
Located 5 ophthalmologists with next week availability accepting patient medicare plan. Scheduled doctor based on patient preferences
"I have a pre-existing condition, can I use this medication? I need to find a specialist."
Advised to consult specialist about medication interaction, then located 5 specialists accepting Medicare and secondary insurance nearby
"I have a prescription for my weight loss medication. I know it's not covered by insurance. How can I get it for less than $XXX per month?"
Connected and enrolled patient in manufacturer savings program
"How do I know if my diabetes medication is working for me and how should I store it at home?"
Explained based on Med-legal approved content what signs to monitor for effectiveness and provided detailed storage instructions to maintain medication safety
“The Rx Assistant is an Intelligent Rx Navigation platform built with state of the art AI that supports patients and HCPs through online chat, voice and sms 24/7 across their treatment journey. ”
